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Contact Yixing Teaware

Yixing Teaware is the online retail brand operated by Hong Kong Jinxi Technology Co., Limited. Customers can contact us about product details, shipping, order status, damaged items, returns, or after-sales support.

Business information

Legal operator: Hong Kong Jinxi Technology Co., Limited
Registered business address: 56 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong SAR, China
Operational location: Yixing, China
Website: https://yixingteaware.com

Customer support

Email: support@yixingteaware.com
After-sales support: care@yixingteaware.com
Phone: +1 219-392-9044
Business hours: Monday to Friday, 9:00 AM to 6:00 PM Hong Kong / China Standard Time
Response time: We usually reply within 1 to 2 business days.

Business model

Yixing Teaware is an online retail store for Yixing zisha teapots and related teaware. We select teaware, prepare product information, check visible condition before shipment where applicable, pack fragile teaware carefully, and provide customer support before and after purchase.

Before contacting us

For order questions, include your order number if available. For damaged, defective, or incorrect items, include clear photos of the item, packaging, and shipping label so we can review the issue.